Terms & Conditions

These Terms and Conditions govern your use of the www.milsomshotel.co.uk website and contain provisions relating to the hotels. Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not use the www.milsomshotel.co.uk website.

1. Use of the www.milsomshotel.co.uk website

The www.milsomshotel.co.uk website is provided to you free of charge for your personal use subject to these Terms and Conditions. By using the www.milsomshotel.co.uk website you agree to be bound by these Terms and Conditions.


2. Amendments

We may update these Terms and Conditions from time to time and any changes will be notified to you via a suitable announcement on the www.milsomshotel.co.uk website. The changes will apply to the use of the www.milsomshotel.co.uk website after we have given notice. If you do not wish to accept the new Terms and Conditions you should not continue to use the www.milsomshotel.co.uk website. If you continue to use the www.milsomshotel.co.uk website after the date on which the change comes into effect, your use of the www.milsomshotel.co.uk website indicates your agreement to be bound by the new Terms and Conditions.

3. Access to and availability of the website

Milsoms Hotels will make all reasonable efforts to provide you with access to the website 24 hours per day without any interruptions. However, from time to time you may experience disruptions due, for example, to essential maintenance or problems beyond our control involving suppliers, communications, the Internet, your own computer or software failures. Accordingly, Milsoms Hotels does not warrant that the website will be available continuously and is not liable for any downtime or disruption in website availability.

4. Passwords and security

You agree to (and agree to ensure that your directors, employees and agents):
• keep all passwords secret at all times and have them changed, if there is reason to believe that someone else knows them; and
• notify us immediately upon becoming aware of any accidental or unauthorised access or use of the service by any third party.

5.Intellectual Property

The content and design of these website pages are subject to copyright owned by Milsoms Hotels. You are welcome to print pages for your personal use but no part of this website, our logos or trademarks may be reproduced or transmitted in any way for any other purpose.

Other than having permission to access the website and use the services in accordance with these Terms and Conditions, you agree that nothing herein creates or grants to you any right in or ownership of any intellectual property rights existing in the presentation or format of the website or in any software, content, information, data or databases provided through the website or used in or forming part of the services. This includes without limitation any registered or unregistered trade marks, service marks, logos, designs, database rights, copyright, rights in domain names or data owned by or vested in Milsoms Hotels or any third party ("Intellectual Property").

All rights in relation to Intellectual Property not expressly granted by Milsoms Hotels are hereby reserved to Milsoms Hotels (or its licensors) and no right, licence or benefit to such Intellectual Property is granted to you.

6. Property details

Milsoms Hotels reserves the right to change the details of any hotel at any time without notice.

7. Liability

The www.milsomshotel.co.uk website is provided by Milsoms Hotels without any warranties or guarantees. You must bear the risks associated with the use of the Internet.

Milsoms Hotels has made all reasonable efforts to ensure that all information provided on the website by ourselves and third parties is accurate at the time of inclusion, complete and up-to-date.

However, there may be inadvertent errors on the website for which Milsoms Hotels takes no responsibility. Milsoms Hotels reserves the right to make changes and/or corrections to the website at its own discretion.

In particular, we disclaim all liabilities in connection with the following:
• incompatibility of the www.milsomshotel.co.uk website with any of your equipment, software or telecommunications links
• technical problems including errors or interruptions of the www.milsomshotel.co.uk website
• unsuitability, unreliability or inaccuracy of the www.milsomshotel.co.uk website
• inadequacy of the www.milsomshotel.co.uk website to meet your requirements

By accessing this website you agree that Milsoms Hotels shall not be liable to any person for any special, incidental, direct or indirect consequential loss or damage including, without limitation, loss of profits or revenues, cost of replacement goods, loss or damage to data arising out of the use of, or inability to use, this site which may arise from the use of this site or use or reliance on any of the information contained in any of the materials on this website or from access to other material on the Internet via hyperlinks from this site.

Nothing in this paragraph applies to Milsoms Hotels' liability in respect of products sold through our hotels.

Nothing in these Terms and Conditions shall exclude Milsoms Hotels' liability for personal injury or death caused by its negligence.

8. Third party websites and products

From time to time this website may include links to other websites not under the control of Milsoms Hotels. Milsoms Hotels has no control over, and will accept no liability in respect of, the content on any external link.

Any information related to a supplier or product on the website which is not part of or produced by the Loch Fyne Restaurants group does not represent any endorsement by Milsoms Hotels of the quality of the supplier or product offered.

9. Termination

Milsoms Hotels may terminate your right to use the website by notice in writing to you if you breach any of the obligations under these Terms and Conditions.

On termination, you will make no further attempt to access the website or use the services and must delete all relevant passwords and any other www.milsomshotel.co.uk material.

10. Your liability

You agree to be liable for and to indemnify Milsoms Hotels (and its officers, employees, directors, shareholders, representatives, successors and assigns) and hold it harmless against all third party claims, demands and actions and in relation to all liabilities, losses, costs, charges, damages and expenses (including legal fees) incurred in relation to such claims, demands and actions, to the extent that such liability arises from breach of these Terms and Conditions by you or use of your computer, passwords or secure means of access to the website by an unauthorised user.

11. General

If Milsoms Hotels fails to exercise its rights immediately, this will not by itself be taken as a waiver of those rights and Milsoms Hotels may still exercise those rights in the future.

If any of these terms or conditions is found to be illegal, invalid or unenforceable under applicable law, the offending provision will be severed and remaining terms and conditions will be unaffected (to the fullest extent legally permitted).

You agree that Milsoms Hotels may transfer its rights and obligations under these Terms and Conditions to another person. You may not transfer your rights or obligations under these Terms and Conditions to anybody else without first obtaining the written consent of Milsoms Hotels.

A person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.

Your use of this website and any dispute arising out of the website is subject to the laws of England and Wales. Any dispute arising out of the use or publication of this website is subject to the exclusive jurisdiction of the Courts of England and Wales.

12. Deposits and Prepayments

All bookings are required to be guaranteed - either by a current credit or debit card or deposit equivalent to the first night's accommodation. In the event of non-arrival the first night's accommodation will be charged and subsequent nights will be released.

13. Payment methods

Milsoms Hotels accept cash and credit and debit cards from the following:

Visa Electron
American Express

14. Cancellation

Rooms cancelled after 2pm on the day before arrival will be subject to a charge of the first night's accommodation.

15. Check in/check out

Rooms are available from 2pm on the day of arrival. Earlier check-ins may be available - please deal directly with the hotel. Rooms are to be vacated by 11am on the day of departure. Late check-outs may be available and may incur a charge - please deal directly with the hotel.

16. Children

Up to 2 children under the age of 16 will be accommodated free when sharing a double or twin room with 2 adults, subject to the availability of a suitable room. Children's meals are not included and are payable on departure. Children's menus are available and vary by hotel. A standard charge for a child's breakfast under 12 is £2.95. For children over 12, standard pricing applies. There are no charges for cots.

17. Extra Beds

Some hotels have additional beds available. Please enquire at time of booking. An additional charge of 10 per night applies for people over the age of 16.

18. Dogs

No dogs except guide dogs are permitted in the hotels.

19. Prices

Whilst every endeavour is made to maintain our directory prices, we reserve the right to vary the rates quoted, without notice at any time. Room rates quoted include a continental breakfast and VAT unless otherwise stated. E&OE.

PLEASE NOTE : Late Availability offers are on a room-only basis.

This www.milsomshotel.co.uk website is owned and operated by Milsoms Hotels, a trading division of Loch Fyne Restaurants Limited, a company registered in Scotland whose registered office is at Belhaven Brewery, Brewery Lane, Dunbar, East Lothian, EH42 1PE. Company registration number: SC181811. Address for correspondence: Loch Fyne Restaurants Limited, 175 Hampton Road, Twickenham, TW2 5NG.

Last updated: October 2008